• Online Business
  • Digital Marketing
  • Customer Experience
  • Content Marketing

How Digital Marketing Helps Your Business Grow?

Learn the benefits of digital marketing to boost your business online.

by Gauri Patil Dec. 27, 2020, 5:23 p.m.

Want to take a coffee break? - "coffee shops near me"- just google it!

Want to know the opening hours of a beauty salon- just google it!

The list of examples can go on and on, and still, we'll be left with a hundred more. Be it any business - small, big, and known or a startup with few of your friends, if your business doesn’t yet have an online presence, or if building a website isn’t your priority, you could be missing out on the many benefits of being online. Because whether we like it or not, this is the digital age, your business needs to upgrade and update constantly - quite LITERALLY!

Whether your company operates business online or not, customers are expecting to see you online. If they don’t find you there, you may be out on the opportunity to increase your customer base and get the word out about your business.

Let us look at a few online opportunities that the web has to offer us:

One of the very first benefits of taking your business online is that you would be available for your customers 24/7. Having a website for your business would also mean that customers can access information about your business anytime and from anywhere. So your business will be wherever your customers are! It’s basically a win-win situation.

Secondly, when you have a professional and official website, you will likely gain some credibility. It’s almost like a blue tick for your business. Customers will probably trust your business and your products even more if you also include online reviews and testimonials. Because even if you can receive great feedback on social media, having a page of your website dedicated to showcasing what your customers are saying about you – and on your products – is a fantastic way to encourage sales and build trust.

Apart from the above reasons we cannot forget that there exist people known as competitors! Yaa! Today, when someone wants more information about literally anything, they just search for it on the internet. Now they won’t put in any effort to find you specifically but it is in your hand that you appear in their search results! Consider that you don’t have a website for your business and your competitor does. Now if potential customers search for your products online it is very likely that they may end up buying products from your competitor’s website even if your product quality is much better. So it is very important that customers can find your business ONLINE! Whether it is working on search engine optimization to get your business higher up in the search results or making sure that you own a place in google maps, having an online presence is the first step to increase your customers by being available everyone is- the internet.

Now when we talk about having an online presence for your business it’s not just about having a website. It includes having social media accounts that people can follow for getting regular updates or even email marketing where you can follow-up your potential customers for maybe having a word with you or just sending emails about the latest offers and discounts. All of this can be summed up to two words- Digital marketing!

"Digital Marketing will not only help you spread brand awareness, but it will increase your customers and your sales without spending that extra buck. It is more cost-effective, efficient and better than the traditional methods of marketing.

We all know the power of social media. Posting photos and blogs related to your company and business can help you a lot. Customers scroll up and down your account - and just in few clicks, they would know everything about what you have to offer. As easy as it sounds. Another thing about social media is that it gives your brand a voice. It’s like making your company more like a human.

Once you create your website, things will only get better for your business. You can always start simple and then add more interactivity to your website. Chatbots are one of the trending and very useful additions that you can make to your website. I’d really recommend you to checkout TeeDee. So just go online and see your business reach amazing heights.


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Gauri Patil
UX Writer Intern

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