Help Center

We use credits as a form of currency for our chatbots. For example, one entire interaction with a chatbot will cost you one credit (0.04$ in USD $). So you can easily keep track of your credit expenditure. You can purchase these credits from any of our credit plans - Prepaid or Subscription. One unique session is typically a 24-hour period where a customer interacts. In a session, customers can have unlimited chats with the chatbot.

There is no expiration date for your credits. You can use them until they get exhausted. In the case of a subscription plan, unused credits will be transferred to next month’s balance.

Credits will not be consumed per message. One entire valid conversation will consume one credit. And these conversations don’t include the ones which are empty or when the user does not reply.

Sorry but that is NOT possible. Once you purchase any plan and buy our credits, you cannot convert them back to cash.

You will be charged only for what you use. One entire conversation with your chatbot will cost you only one credit.

We accept payments through Razorpay for users in India and Paypal for International users.

A Prepaid Credit Plan has no expiration date. You can recharge again with the same or a different plan once all your credits are exhausted.